We just replaced the carpet in our lobby, installed new furniture in our Executive King rooms, and are about to begin a renovation of our fitness center, so we are working on making the Kansas City Airport Marriott more up-to-date and comfortable until we can get a full-scale renovation.When you stay at Kansas City Airport Marriott in Kansas City, you'll be near the airport and within a 5-minute drive of KCI Expo Center. In addition to these changes, we have many projects scheduled for this year to improve our guest rooms, hallways, and public areas. Thank you for letting us know and we apologize for the inconvenience. We recently had all new thermostats installed in our guest rooms, so it may simply need a little more calibrating. We will also check the temperature control in that room. We are installing brand new mattresses in 5 rooms every month now, so it may be time for that one to be replaced. I have passed your comments on to our Director Of Engineering so he can check the mattress in 819 to see if it is time for it to be replaced. We do apologize though for the aspects of your stay that weren't as successful. We are glad you enjoyed your overall experience with us, and we thank you for your kind words and generous score.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |